Tracy Santee
Exeter Ambulance
Exeter, PA
"We have been using the product for 2 years and it has only gotten better. The enhancements that the company is sending out are excellent updates. "
Wayne Hodges
South River Rescue Squad
South River, NJ
"You get an "A" for customer service. Thanks."
Sheriff Jered Shofner
DeWitt County Sheriff's Office
Clinton, IL
"We have been using PlanIt EMS for a few months now and it has made scheduling, certification tracking, and personnel management so much easier. As an entirely volunteer ambulance service, having the ability to communicate with the volunteers and adjust the schedule online is essential, and this program is extremely user-friendly for all of the users – no matter how computer savvy they are. In addition, the support team at PlanIt EMS is top notch - - the features of the program have been specifically tailored for our department, they offered on-site training, and their technical support and follow-up is always completed in a timely manner."
Steve Mrozowski
Lawn EMS/Fire
Lebanon County, PA
"The East Lampeter Township Police Department has been using the Ragnasoft’s PlanIt scheduling software for several months. We find the system easy to manage and very user friendly. Prior to using the PlanIt software, we had scheduling managed by multiple divisions and at various levels. Now our agency's schedule is able to be managed by one officer.
During the initial discussions with Ragnasoft management regarding our requirements for a scheduling program, we found the company to be very accommodating. They took the time to meet with us on a weekly basis, until all issues were thoroughly discussed and addressed, prior to design. As a result, the software system works exactly as it was described to. Ragnasoft has continued to maintain meeting with our agency, in order to keep track of potential improvements in future program publications.
PlanIt scheduling software program is time and money saving management tool, which has made a significant difference for us."
Capt. Stephen Zerbe
East Lampeter Township Police Department
"Prior to starting PlanIt EMS we used a paper/data entry scheduling system. The staff had no access to the schedule unless a Supervisor was nearby with the paper copy. Now the staff has access to the schedule from anywhere you have Web access. The PlanIt EMS scheduling program is very user friendly and easy to learn. We had no formal training sessions for the staff; we just gave them access to PlanIt EMS and asked that they work with the system for a short time then started using the system 100%. As far as the actual scheduling with PlanIt EMS; I find it to be very easy and less time consuming than the old paper/data entry system. Switching to PlanIt EMS was one of the best decisions we ever made; it saves time, cuts back on scheduling errors and you have a lot of information at your finger tips."
Tina D’Imperio & Teresa Mullhausen
Schedule Coordinator / Benefits Coordinator
Lancaster EMS
"We began using PlanIt EMS after years of paper and pencil scheduling. It has reduced our scheduling process significantly and enabled us to reduce scheduled overtime greatly. The staff at Ragnasoft is extremely reactive to my needs and specific adaptations and is always accessible to me if there is a problem. By far the best scheduling utility I have found for public safety employers."
Ed Mooreland
Deputy Chief/Operations Manager
Kutztown Area Ambulance and Transport Service, Inc